The Courier – Back by popular demand

Listen to this post

You asked, and we listened.  Going forward, Twin Lakes residents will receive a quarterly, newsletter.  This is your community, and the Twin Lakes HOA Board wants to build a sense of community, so give us your ideas and thoughts on what you want to see!  Get creative, give some thought to what might be useful, and email any ideas or suggestions for future issues to Steven Adams, Community Manager at:, or drop them through the mail slot at the HOA office.

Click HERE to view .PDF Version

Help Wanted— In order to save the HOA  money on printing and postage costs, we would prefer to send as many newsletters as possible via e-mail.  We have quite a few emails on hand already,  and if you are reading this, you are on the list!  We could now use your help in finding homeowners who did not receive this issue of the Courier. So please ask your neighbors if they received this issue, and if not, ask them to contact the management office and request either an email or a printed copy of the Courier.  (Please see related story about signing up at the GrandManors Resident Portal on Page 3)

Meet Steven Adams, Our New Community Manager:

To those I have not yet met, my name is Steven Adams and my wife Janet and I moved from Chicago to the Seattle area this spring to be able to spend time with our new granddaughter Stella.  I began work for Grand Manors Property Management as the Twin Lakes Homeowner’s Association Community Manager on March 27, 2017.

Even though I have only been employed a relatively short time here at the Twin Lakes Homeowner’s Association, l have already come to know quite a few of the residents here at Twin Lakes.  Thanks to the many of you who have taken the time to give me valuable background information about Twin Lakes.  Many of you also really love this great Northwest area, and have given me enough ideas for weekend trips to last through many weekends!

If I have heard one question more than others about GrandManors it is: “Why do I have to call Texas with my questions?”  The primary reason is one of accountability to you, the homeowner. When you call in to the toll-free GrandManors main office phone number, all the pertinent information related to your call is immediately documented. In many instances, your question can be answered by the customer service representative that takes your call. If not, these same individuals can either start a work ticket on matters that require more research, or they can place a phone call directly to me while you are still on the line for immediate assistance.

Because of this documentation, the Board of Directors receives several monthly reports on things such as the number of calls received, work tickets generated, completed items and pending items still needing completion.  These reports help the Board of Directors and the community manager get a snapshot of the community, helping them to see trends in the neighborhood, areas of concern raised by the residents and items perhaps we need to do a better job of communicating to you.  So, thanks for your patience in this process. Your online source for all Twin Lakes

Homeowner’s Association information.   Please tale a look!

HOA Updates


We now have a new Security-Patrol truck.  We still have the Jeep, but its used less frequently and taking a much needed rest.  The new truck has features that have caught the attention of other HOA’S requesting info or trying to hire our service.  The truck has custom reflective lettering and the light bar has the steady burn feature.  This allows for high visibility patrols without the use of the flashing lights.

Our staffing has slowly increased.  We are now up to (4) Patrol Officers.  Jake & Ryan are celebrating their 4th year hear in the HOA.   Two full time and two part time.  The part time fill in the gaps and work various hours to address changing crime trends and HOA events.  During the busy summer months we will have two patrols out overlapping each other providing better coverage.  We don’t advertise our hours, however we provide 16-21 hours of coverage on most days.

Vacation Checks:  Are you going out of town? Consider having your property monitored using the vacation check service.  Contact on-duty Security Patrol and they can get you signed up.

Crime:  During the summer months crime typically rises.  If you fall victim of a crime, please report it to the Police and Security-Patrol.  Reporting helps us and the Police track crimes and trends.  Consider signing up for safecityfw.  We do our best to disseminate information to community on this site.

Traffic Control: Speed bumps have been installed near Treasure Island Park.  We have noticed other locations in the HOA are being surveyed by the City.  It is not known what those results of these surveys will be.

Vehicle Lockouts and Dead Battery jumps:  The Security-Patrol vehicle is equipped with a vehicle lockout kit and portable battery jump starter.  If you find yourself in one of those predicaments, give them a call.

As always stay safe and let’s watch out for one another.

Joshua Haglan,  Twin Lakes HOA  Board of Trustees
Security-Patrol Chairperson


With our particularly wet winter and spring, no one was spared the “green culprit” —MOSS. Decent weather will make it harder to see but its effects will still be there: lawns and roofs full of moss. Moss is heavy and will damage roofs. In lawns, the moss will suffocate and kill your lawn. Use the warmer summer months to rid your roof and lawn of moss to prevent damage to your property and home value.

The Association is behind in its endeavor to complete reviews in a timely manner, specifically backsides of the golf course and lake homes. This lack of timeliness will lead to some homeowners receiving violation notices later than desired.

Sandy Duvall, Twin Lakes HOA  Board of Trustees
Esthetics Chairperson

Best Yard Awards

The Best Yard Awards will be handed out again this year, one in each division. An overall Twin Lakes HOA winner will be selected from among the ten division winners. Be in the running and make your yard and home a contender!

Community Relations

The Community Relations Committee is always looking for people to help with the fun HOA events we have scheduled throughout the year. Kids and grandkids 12 and older are also welcome to volunteer and help at many of the events. If you are able to help or just would like more information, contact Kevin at We will need 30+ volunteers to make the upcoming HOA Barbeque a success again this year.  

-Kevin Houck, Twin Lakes HOA Board of Directors, Activities

Twin Lakes Moms Facebook Group

Twin Lakes Moms is a Facebook group aimed at building community through personal interactions. We know the early years of parenting can be very lonely and isolating and our goal is to facilitate a space for moms to connect. We host a variety of events including: park play dates, pot luck dinners at the park, small in home play dates, evening hikes in Dash Point Park, and mom’s night out dinners at local restaurants.  Additionally we have a book group and an exercise group that meet regularly. When you request to join the group please be looking out for a Private Message to confirm your location, it will come from Claire Clark and Sarah Curtis, these often go to the “Others” folder.    –Sarah Curtis

GrandManors Resident Portal

While you are always welcome to contact your property management company GrandManors by phone or in-person at the management office, you can also obtain a great deal of information by accessing the resident portal.  You will first be required to set up an account to access this information. Follow the prompts to set up your account, confirm it and then enter the information requested, all of which is available on your statement: Account number, Check digit number, Association ID.

  • Once you are registered, you will be able to navigate the portal to:
    • Make payments/Setup automatic recurring payments
    • View your statements
    • View Board meeting minutes (under the “My Documents” section listed on the left hand side of the page)
    • Report violations/View community deed restrictions
    • And more!

National Night Out Against Crime

Tuesday, August 1st


National Night Out is an annual community-building campaign that promotes police-community partnerships and neighborhood camaraderie to make our neighborhoods safer, more caring places to live. National Night Out enhances the relationship between neighbors and law enforcement while bringing back a true sense of community. Furthermore, it provides a great opportunity to bring police and neighbors together under positive circumstances.

Millions of neighbors take part in National Night Out across thousands of communities from all fifty states, U.S. territories, Canadian cities, and military bases worldwide on the first Tuesday in August. Neighborhoods host block parties, festivals, parades, cookouts and various other community events with safety demonstrations, seminars, youth events, visits from emergency personnel, exhibits and much, much more.

Want to plan an event on your block?  You can go to the website below and become a part of this event  Register your neighborhood to get visits from City Officials, Federal Way Police Officers and South King Fire and Rescue Firefighters.
Contact:  Lindsey Sperry, 253-835-6707
Join the City of Federal Way and the Federal Way Police Department for
America’s Night Out Against Crime! Thousands of communities nationwide will come together for the 34th Annual National Night Out!